Havasupai Tribal Tourism Department

Payment and Refund Policy

RESERVATIONS
The Havasupai Indian Reservation, located within the Grand Canyon, is home to beautiful blue-green waterfalls.  People travel from across the world to Supai, Arizona to experience these waterfalls.  As such, it is often very difficult to make reservations for the limited spots available each year.  The Havasupai Tribal Tourism Department works diligently to accommodate as many people as possible per year.  At this time, online campground reservations through Sunrise Reservations are not available, however you can call the tourist office at 928-448-2121.  Phone lines may be busy due to the high volume of callers so please be patient.  All individuals entering Supai, Arizona must have a reservation.  The Tribe reserves the right to deny access to any individual who does not have a valid reservation to enter.  This means you may have to hike back to Hilltop if you entered without a valid reservation.  The person listed on the reservation must be present and provide a photo ID at the Havasupai Tribal Tourism Department on the day of the reservation to receive the reserved permits.   This policy applies to the general public and to licensed outfitters unless otherwise noted.   

FEES
The Havasupai Tribal Tourism Department has set the following 2017 fees per individual for access to the Havasupai Indian Reservation (“Reservation”) and the several waterfalls located within the Reservation.  The below fees do not apply to licensed outfitters.  Licensed outfitters must comply with the fee requirements under the outfitter licensing rules and regulations.

Entrance Fee: $50.00

Camping Fee Per Night: $25.00

Environment Fee: $10.00

Tax: 10%

Saddle and Packing Fee: $121.00 (per animal one-way)

Native Americans that provide a CIB or Tribal membership card will receive a 25% discount on the Entrance and Camping Fees.

No day hiking is allowed without a reserved permit. 

OPTIONAL FEES NOT PAID TO THE TOURISM DEPARTMENT
The Havasupai Lodge – The Havasupai Tribe operates the Havasupai Lodge in Supai.  Rooms have two double beds and a full bathroom.  Space is limited and reservations are taken on a first come first serve basis.  Please call 928-448-2111 for rates and availability.

PAYMENT
Payment for all the fees will be collected at the time the reservation is made.  The Havasupai Tribal Tourism Department accepts cash and Visa and MasterCard credit cards only.  No personal checks will be accepted.  Payment must be made for every individual listed in the reservation group.  For example, if one individual reserves ten spots, then that individual must pay all the fees for ten individuals at the time the reservation is made. Upon arrival at the Havasupai Tribal Tourism Department in Supai on the permit start date, the person listed on the reservation must present a photo ID to retrieve the permits. 

CHANGES IN RESERVATIONS/CANCELLATIONS
Please contact the Havasupai Tribal Tourism Department as soon as possible to notify the Department of any changes to a reservation.  The Havasupai Tribal Tourism Department will do its best to accommodate changes in dates but cannot guarantee that space will be available on other dates.  There are no fees to change the dates of a reservation.  All reserved permits are non-transferrable (i.e. the individual listed on the reservation cannot transfer the reservation to another individual).  Reselling of reserved permits is strictly prohibited.  Any person caught reselling a reserved permit may, at the discretion of the Havasupai Tribal Tourism Department, be banned from receiving future permits to enter the Reservation.  

Although not anticipated or likely, circumstances may arise that result in the closure of the Havasupai Indian Reservation to tourists.  The Havasupai Tribal Tourism Department will do its best to post closures on its website.  The Havasupai Tribal Tourism Department will also attempt to reschedule the reservations originally scheduled during the closure.  However, due to the high demand for reservations, the Havasupai Tribal Tourism Department cannot guarantee that all reservations will be rescheduled to desired dates.  If such closures do occur that result in the cancellations of reservations, the Havasupai Tribe is not responsible for expenses related to a planned trip to Supai, including but not limited to, required fees paid to the Havasupai Tribal Tourism Department, transportation costs, clothing, equipment, medical expenses, hotel reservations, food, and helicopter fees.

REFUNDS
At this time, the Havasupai Tribal Tourism Department is unable to grant refunds of any payments collected at the time the reservation is made.  All payments made at the time of the reservation are final and not refundable.

Welcome to the new official Havasupai Tribe website launched on February 1st, 2017.
 UNTIL FURTHER NOTICE: Due to overwhelming reservation requests  our online reservations will be unavailable.
We are working with Sunrise Reservations to make online reservations available in the future. Please check back.
 For campground reservations you can also still call the Tourist Office at 928-448-2121. 
For Havasupai Lodge reservations please call them directly 928-448-2111.

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